Ostomy & Urological
Reliable ostomy and urological supply support for patients across Northeast Wisconsin—featuring trusted brands, insurance billing, and compassionate service tailored to your needs.
Personalized urological and ostomy care that fits your life.
At HME Home Medical, we support individuals living with urological and ostomy needs by offering personalized product solutions, insurance guidance, and responsive service—all from a team that truly understands what you’re going through. Whether you’re recovering from surgery, managing a chronic condition, or navigating new daily routines, we’re here to help you feel more comfortable, informed, and in control.
Your Partner in Ostomy & Urological Supplies
We work closely with patients, providers, and caregivers to simplify the process of getting the catheters and ostomy supplies you need. From your very first order, our team is hands-on—helping you navigate prescriptions, insurance approvals, and product options.
We offer a full range of urological and ostomy products, including:
- Intermittent catheters
- Indwelling/Foley catheters
- Drainage bags, leg bags, and bed bags
- Urostomy, colostomy, and ileostomy pouches and accessories
- Wafers, barriers, pastes, wipes, and rings/seals
- Belts, deodorants, adhesive removers, and more
Every product recommendation is based on your medical needs, lifestyle, and insurance coverage.
How It Works: Getting Started with HME Ostomy & Urological Supplies
Step 1: Prescription from Your Provider
We begin with a prescription from your physician, specialist, or wound care clinic. Many providers send your prescription directly to us.
Step 2: Personalized Support
We’ll give you a call to verify the prescription, explain the process, answer your questions, and set expectations. You’ll receive paperwork by mail or electronically via email or text to sign and return—plus a quick-reference card with your supply info and schedule.
Step 3: Start with a Short-term Order
To ensure your supplies are a good fit, we typically begin with smaller order — generally a 2-week supply for ostomy patients. You’ll have a chance to try the products, troubleshoot if needed, and make any changes.
Step 4: Customized Resupply Schedule
Once everything’s working well, we’ll set up a 30- or 90-day automatic resupply based on your insurance plan. We’ll follow up before each shipment to check in and confirm any changes.
Ostomy & Urological Frequently Asked Questions
What does it cost?
Most patients qualify for coverage under their health insurance plan. That said, copays and quantity limits can apply, and costs may vary depending on your specific coverage. We’ll help you understand what to expect upfront.
How many can I get at a time?
Insurance companies set specific limits—typically a 30- or 90-day supply based on your prescription and diagnosis. We’ll walk you through your plan’s details and make sure you’re getting the maximum allowed based on your unique situation.
Is it covered by insurance?
Yes, ostomy and catheter supplies are typically covered with a valid prescription. We bill most major insurances directly, so you don’t have to. Make sure to ask if you have any questions — we’re here to help!
Can I add things like gauze, gloves, or wipes?
It depends on your insurance coverage and diagnosis. We’ll help determine what’s included and offer guidance on what you may need to purchase separately.
What if I run out early?
Call us right away! We’ll work with your provider and insurance to troubleshoot and adjust. Don’t wait until you’re completely out—we’re here to help before it becomes urgent.
What Makes HME Home Medical Different?
When you’re dealing with the physical, emotional, and logistical challenges of ostomy or urological care, you want more than just a supplier. You want a partner.
Here’s what patients love about working with us:
- Fast turnaround – Many patients receive supplies the next day
- Hands-on support – We guide you through insurance, paperwork, and product selection
- Reliable follow-up – You don’t have to remember—we’ll call you
- Real relationships – You’ll get to know our small, dedicated team by name
- Trusted brands – We offer products from top manufacturers like Bard, Coloplast, CompactCath, Convatec, Cure and Hollister.
Common Conditions We Support
- Urinary retention
- Neurogenic bladder
- Prostate issues
- Incontinence
- Cancer (bladder, colon, prostate)
- Colitis and Crohn’s disease
- Surgical recovery or trauma
- Spinal cord injury and paralysis
How to Get Started
Getting started is easy. Here’s what we’ll need:
- A prescription from your provider
- Your insurance information
- A quick call to review your needs and plan
- Signed paperwork (we can mail or email it to you)
Once you’re set up, we take care of the rest—including checking in before resupplies, sending friendly reminders, and adjusting your products if your needs change.
Need Help Choosing the Right Products?
If you’re unsure about what will work best for your body and lifestyle, we can offer samples from leading manufacturers. Many of them, like Coloplast and Hollister, have nurses on call to offer one-on-one product guidance to help you troubleshoot any issues.
Coloplast Continence Care: 1-866-226-6362 | Visit Website
Coloplast Ostomy Care: 1-877-858-2656 | Visit Website
Convatec Me+ program: 1-800-422-8811 | Visit Website
Hollister Secure Start Services: 1-888-808-7456 | Visit Website
Let us help you find the most comfortable, effective fit—without the guesswork.
Ready to Get Started?
Call us, stop by, or fill out our quick contact form to speak with a friendly team member today.